Revenue · Roadmap
AI-Native CRM
Agentic CRM
The CRM that fills itself from the conversation.
The CRM is where conversations go to be summarised badly. The AI-Native CRM reverses it: the record is written from the conversation, the follow-up is prepared from the record, and the manager approves rather than chases.
What it does
- Enquiries, intent scores, objections and follow-up dates written from the conversation.
- Agentic follow-ups prepared for the advisor; approval workflows for anything sent.
- Cohorts and segments from real intent; a default dashboard with per-industry enhancements.
- Feeds existing CRMs through BorentisConnect where the client keeps one.
AI-Native CRM is on the Borentis roadmap. This page describes direction, not a shipped feature. Ask for the current status on a walkthrough.
Use cases it powers
- Walk-out Recovery: Turn the customer who left without buying into a follow-up they answer, and prove the recovered sale.
Where Borentis applies this
- Walk-in Recovery: The customer who left is still yours.
- Execution Scorecards: See the floor before the P&L does.
Frequently asked questions
Does it replace Salesforce or LeadSquared?
It can stand alone for retailers without a CRM, or feed an existing one. Borentis feeds the client's CRM rather than insisting on replacing it.
Also in Revenue
Start with Borentis Floor. Every product in the family runs from the same captured, consented conversation, so a pilot on the floor is the first step to all of it.