Trust · Roadmap
BorentisAgent
Conversational Voice AI
An agent that sounds human and closes the conversation.
The playbook that scores your people can also run an agent. BorentisAgent is the planned voice-agent line: natural, multilingual, on the same steps and disclosures as the floor, for the routine conversations a person should not have to have.
What it does
- Smart IVR, support, telesales, outbound collections, KYC and compliance calls.
- Hindi, English, Hinglish and regional languages.
- Scored on the same rubric as human conversations, so quality is one number across both.
BorentisAgent is on the Borentis roadmap. This page describes direction, not a shipped feature. Ask for the current status on a walkthrough.
Use cases it powers
- Compliance & Consent: Proof of what was said at the counter, and a consent trail built for the DPDP Act, for every conversation.
- Walk-out Recovery: Turn the customer who left without buying into a follow-up they answer, and prove the recovered sale.
Where Borentis applies this
- Compliance & Consent: Proof of what was said at the counter.
- Walk-in Recovery: The customer who left is still yours.
Frequently asked questions
Will it pretend to be human?
No. The agent identifies itself. Sounding natural and being honest about being an agent are both requirements.
Also in Trust
Start with Borentis Floor. Every product in the family runs from the same captured, consented conversation, so a pilot on the floor is the first step to all of it.