Coaching · Add-on
BorentisCoach
In-Conversation Coaching
Catch the missed step while the customer is still there.
Most coaching arrives after the customer has gone. BorentisCoach moves it into the conversation: a quiet prompt on the advisor's screen when a step is being missed, the offer not yet quoted, the number not yet asked for.
What it does
- Prompts tied to the playbook steps, timed to the conversation.
- Configurable by the retailer: which steps prompt, how often, in which words.
- Every prompt and its effect feed the scorecard, so the trainer sees which nudges change behaviour.
Use cases it powers
- Sales Execution: Get every advisor selling the way your best one does, with the playbook observed in every conversation.
Where Borentis applies this
- Playbook Adherence: Your playbook, finally observed.
- Launch & Offer Execution: Know your launch landed, on day one.
- Coaching from Best Conversations: Your best advisor, teaching everyone.
Frequently asked questions
Is it distracting?
It is designed to be glanceable, one line, and to prompt only on missed steps. Retailers tune the frequency in the pilot.
Also in Coaching
BorentisSimulatorPractice & Certification · Add-onBorentisTrainerAlways-On Trainer · Add-onBorentisAcademyDynamic Training · Add-on
Start with Borentis Floor. Every product in the family runs from the same captured, consented conversation, so a pilot on the floor is the first step to all of it.